Terms & conditions

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Requirements for rent a car

  • Renter must have a valid personal documents –  passport and driving license.
  • Renter must be at least 21 years of age and minimum 1 year driving experience.
  • The rented car may be driven only by the persons entered in and authorized by Rental Contract.
  • If your driving license is not in Roman alphabet (i.e. Arabic, Greek, Russian or Chinese) you need to bring an International Driver license and your domestic license. If you’re renting abroad (outside the EU) International drivers license is usually required regardless of the alphabet. International driver’s license must be accompanied by the original domestic license of the driver.
  • The additional driver must meet all driving and age requirements and is free of charge.
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Renting price

All prices are in EURO.

  • The rental period is counted for 24 hours as of the time of renting. If the return of the car is delayed within 1 to 3 hours, with some appropriate reason, you will not be charged. In case of delay for more than 5 hours 100% of the rent due per 1 day is paid
  • The monthly price is valid for 30 days.

  • The minimum renting period is 24 hours.
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Technical problems

The cars available for renting are well maintained and kept in very good technical condition. However technical problem may appear. In case of technical problem, the client has to contact us on the EMERGENCY TELEPHONE NUMBERS which are written on the renting contract. If the problem is minor and the car is moving we may ask the client to drive it to the first available garage on the road to fix the problem. At the end of the renting period the client has to show us an invoice from the garage and we will refund the amount spent for the repair. If a big technical problem appears we will send immediately our service truck with another similar car to change the broken one.
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In case of accident

First thing to do is call our EMERGENCY TELEPHONE NUMBERS which are written on the contract. Then call the Police (Tel: +389 2 192) and ask them to come and make evidence protocol. We will need this protocol as a proof. If there is no such protocol the insurance of third party is not valid!
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IMPORTANT !

Damage insurance is not valid in the following cases:

  •  The car is driven under influence of alcohol or drugs
  •  In case of accident or damage no police report for insurance occurrence is presented upon returning the car
  •  Renter has allowed another person who is not authorized in the Contract or not having a driver’s license to drive the car
  • The car tires are damaged not as a result of fire or car accident
  • The Renter deliberately damages the car or its accessories.

Open 24/7
+389 71 390 290

info@urbanrentacar.mk

Urban Rent a Car Internation Airport Skopje

Urban Rent a Car Skopje City Center

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Working Hours: Monday - Sunday 24/7